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[SOLVED]No Wireless HP 245 G6 Laptop

Help for Current Versions of MX
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JmaCWQ
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[SOLVED]No Wireless HP 245 G6 Laptop

#1

Post by JmaCWQ » Sun Feb 03, 2019 5:13 am

G'day All,

I did try the forum search before posting this but I'm finding it's pretty much useless lately as it keeps ignoring my search terms.
I searched for no wireless after install & got "ignored: after install no" with the results :confused:

I just tried to access the internet with the new HP 245 G6 & discovered there was no wireless networking available.
In the Notification Area icon when it's clicked on there's no Enable Wifi or Wireless or whatever it says, only Ethernet.
Trying to create a wifi connection there's no device shown when going through the steps to create.
It worked fine with Windows 10 so I know it works, I know nothing about this stuff really but it looks like maybe the wireless driver isn't recognised by MX?
It's enabled in the BIOS, sudo rfkill list all shows:

Code: Select all

0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Inxi:

Code: Select all

$ inxi -Fxz
System:    Host: MX-Linux Kernel: 4.19.0-1-amd64 x86_64 bits: 64 compiler: gcc v: 6.3.0 Desktop: Xfce 4.12.3 
           Distro: MX-18_x64 Continuum Dec 20  2018 base: Debian GNU/Linux 9 (stretch) 
Machine:   Type: Laptop System: HP product: HP 245 G6 Notebook PC v: N/A serial: <filter> 
           Mobo: HP model: 8324 v: 22.26 serial: <filter> UEFI [Legacy]: AMI v: F.26 date: 07/23/2018 
Battery:   ID-1: BAT0 charge: 30.1 Wh condition: 30.1/30.1 Wh (100%) model: HP Primary status: Full 
CPU:       Topology: Dual Core model: AMD E2-9000e RADEON R2 4 COMPUTE CORES 2C+2G bits: 64 type: MCP arch: Excavator 
           L2 cache: 1024 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 5988 
           Speed: 1093 MHz min/max: 1100/1500 MHz Core speeds (MHz): 1: 1090 2: 1083 
Graphics:  Device-1: Advanced Micro Devices [AMD/ATI] vendor: Hewlett-Packard driver: N/A bus ID: 00:01.0 
           Display: x11 server: X.Org 1.19.2 driver: vesa resolution: 1368x768~N/A 
           OpenGL: renderer: llvmpipe (LLVM 7.0 128 bits) v: 3.3 Mesa 18.2.6 direct render: Yes 
Audio:     Device-1: Advanced Micro Devices [AMD/ATI] vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:01.1 
           Device-2: Advanced Micro Devices [AMD] vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:09.2 
           Sound Server: ALSA v: k4.19.0-1-amd64 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard driver: r8169 v: kernel 
           port: e000 bus ID: 02:00.0 
           IF: eth0 state: down mac: <filter> 
           Device-2: Realtek vendor: Hewlett-Packard driver: N/A port: d000 bus ID: 03:00.0 
Drives:    Local Storage: total: 931.51 GiB used: 4.71 GiB (0.5%) 
           ID-1: /dev/sda vendor: Western Digital model: WD10JPVX-60JC3T1 size: 931.51 GiB temp: 34 C 
Partition: ID-1: / size: 913.89 GiB used: 4.71 GiB (0.5%) fs: ext4 dev: /dev/sda1 
           ID-2: swap-1 size: 2.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 49.5 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Info:      Processes: 150 Uptime: 5m Memory: 7.32 GiB used: 377.1 MiB (5.0%) Init: SysVinit runlevel: 5 Compilers: gcc: 6.3.0 
           Shell: bash v: 4.4.12 inxi: 3.0.29
Thanks for any suggestions.
Last edited by JmaCWQ on Wed Aug 28, 2019 12:03 am, edited 4 times in total.

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JmaCWQ
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Re: No Wireless HP 245 G6 Laptop

#2

Post by JmaCWQ » Sun Feb 03, 2019 5:24 am

Not sure if this is any help or not but Mx Network Assistant shows the following under the Linux Drivers tab.

Loaded Drivers:
wl
r8169
libphy

Blacklisted Broadcom Drivers:
b43
b43legacy
b44
bcma
brcm80211
brcmsmac
ssb



And under the Status tab:

02:00.0 Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
03:00.0 Realtek Semiconductor Co., Ltd. Device [10ec:d723]

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JmaCWQ
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Re: No Wireless HP 245 G6 Laptop

#3

Post by JmaCWQ » Sun Feb 03, 2019 6:44 am

Wireless isn't shown/won't work on this machine with the live January snapshot either unfortunately.

bbfuller
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Re: No Wireless HP 245 G6 Laptop

#4

Post by bbfuller » Sun Feb 03, 2019 6:59 am

Searching for that:

10ec:d723

on the internet implies it's a:

RTL8723DE

chipset.

I saw several people bemoaning that it was not working with Linux and that new firmware would be along at sometime to catch up with the new hardware.

Don't know where that leaves you in the interim, or indeed if the new firmware is available in the testing repos.

sunrat
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Re: No Wireless HP 245 G6 Laptop

#5

Post by sunrat » Sun Feb 03, 2019 8:51 am


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megatotoro
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Re: No Wireless HP 245 G6 Laptop

#6

Post by megatotoro » Sun Feb 03, 2019 9:27 am

I had exactly the same problem (and others) with my new HP laptop 15-bw022la. Checking the thread about the issue may also help you:

viewtopic.php?f=104&t=47678

Also, if you get a weak signal after enabling your wireless connection, try this:

Code: Select all

sudo tee /etc/modprobe.d/rtl8723de.conf <<< "options rtl8723de ant_sel=2"
(or ant_sel=1 if 2 doesn't help).

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JmaCWQ
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Re: No Wireless HP 245 G6 Laptop

#7

Post by JmaCWQ » Sun Feb 03, 2019 8:24 pm

bbfuller wrote:
Sun Feb 03, 2019 6:59 am
Searching for that:

10ec:d723

on the internet implies it's a:

RTL8723DE

chipset.

I saw several people bemoaning that it was not working with Linux and that new firmware would be along at sometime to catch up with the new hardware.

Don't know where that leaves you in the interim, or indeed if the new firmware is available in the testing repos.
Thanks, interesting...I would never have even thought to search for something like that, this is the first time ever I've actually had a recently new computer to set up, all the others I've done over the years have been older refurbished or hand-me-downs where everything already worked.
sunrat wrote:
Sun Feb 03, 2019 8:51 am
Try this:
https://ibcomputing.com/install-rtl8723 ... ntu-18-04/
Thanks, if I don't sort it by other means I'll try that when I have an internet connection available for the HP.
Being for Ubuntu is that ok to run on MX-18?
megatotoro wrote:
Sun Feb 03, 2019 9:27 am
I had exactly the same problem (and others) with my new HP laptop 15-bw022la. Checking the thread about the issue may also help you:

viewtopic.php?f=104&t=47678

Also, if you get a weak signal after enabling your wireless connection, try this:

Code: Select all

sudo tee /etc/modprobe.d/rtl8723de.conf <<< "options rtl8723de ant_sel=2"
(or ant_sel=1 if 2 doesn't help).
Thanks, I followed Stevo's post & downloaded the .zip, copied to the HP, ran 'make' and it appeared to finish without a problem.
After a shutdown & startup there's still no wireless & MX Network Assistant shows nothing different.

Did I miss a step or something?

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Stevo
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Re: No Wireless HP 245 G6 Laptop

#8

Post by Stevo » Sun Feb 03, 2019 9:41 pm

Did you do "sudo make install" after make?

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JmaCWQ
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Re: No Wireless HP 245 G6 Laptop

#9

Post by JmaCWQ » Sun Feb 03, 2019 10:10 pm

Lol, no I did not, didn't realise I had to do that as well :embarrassed:
Ok done, got the 'success' message, shutdown, started up and now we have wireless internet working.
Many thanks once again :cool:

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JmaCWQ
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Re: [SOLVED]No Wireless HP 245 G6 Laptop

#10

Post by JmaCWQ » Sun Aug 25, 2019 2:33 am

Having another issue with this same machine, owner requested a full clean install which I did using the August snapshot.
Following the steps above to get the wireless working now fails with the following message:

Code: Select all

Bev@MX-1:~/Desktop/Wireless Driver/rtlwifi_new-extended
$ make
make -C /lib/modules/4.19.0-5-amd64/build M=/home/Bev/Desktop/Wireless Driver/rtlwifi_new-extended modules
make[1]: Entering directory '/usr/src/linux-headers-4.19.0-5-amd64'
arch/x86/Makefile:150: CONFIG_X86_X32 enabled but no binutils support
make[3]: *** No rule to make target 'Driver/rtlwifi_new-extended'.  Stop.
Makefile:146: recipe for target 'sub-make' failed
make[2]: *** [sub-make] Error 2
Makefile:8: recipe for target 'all' failed
make[1]: *** [all] Error 2
make[1]: Leaving directory '/usr/src/linux-headers-4.19.0-5-amd64'
Makefile:87: recipe for target 'all' failed
make: *** [all] Error 2
Sudo make install result, tried it anyway even though I knew it would fail:

Code: Select all

Bev@MX-1:~/Desktop/Wireless Driver/rtlwifi_new-extended
$ sudo make install

We trust you have received the usual lecture from the local System
Administrator. It usually boils down to these three things:

    #1) Respect the privacy of others.
    #2) Think before you type.
    #3) With great power comes great responsibility.

[sudo] password for Bev: 
make -C /lib/modules/4.19.0-5-amd64/build M=/home/Bev/Desktop/Wireless Driver/rtlwifi_new-extended modules
make[1]: Entering directory '/usr/src/linux-headers-4.19.0-5-amd64'
arch/x86/Makefile:150: CONFIG_X86_X32 enabled but no binutils support
make[3]: *** No rule to make target 'Driver/rtlwifi_new-extended'.  Stop.
Makefile:146: recipe for target 'sub-make' failed
make[2]: *** [sub-make] Error 2
Makefile:8: recipe for target 'all' failed
make[1]: *** [all] Error 2
make[1]: Leaving directory '/usr/src/linux-headers-4.19.0-5-amd64'
Makefile:87: recipe for target 'all' failed
make: *** [all] Error 2
I tried the upload Stevo linked to from February also as I still had that file, it's different to the current upload, same result.
Binutils support has been removed since I did this setup in February I would say is the problem though I have no idea how to fix it as it worked without issue last time I had to do this.
No internet on this machine at all.
Any help would be appreciated.
Thanks

Code: Select all

System:    Host: MX-1 Kernel: 4.19.0-5-amd64 x86_64 bits: 64 compiler: gcc v: 6.3.0 
           Desktop: Xfce 4.12.3 Distro: MX-18.3_x64 Continuum May 26  2019 
           base: Debian GNU/Linux 9 (stretch) 
Machine:   Type: Laptop System: HP product: HP 245 G6 Notebook PC v: N/A serial: <filter> 
           Mobo: HP model: 8324 v: 22.26 serial: <filter> UEFI [Legacy]: AMI v: F.26 
           date: 07/23/2018 
Battery:   ID-1: BAT0 charge: 30.5 Wh condition: 30.5/30.5 Wh (100%) model: HP Primary 
           status: Full 
CPU:       Topology: Dual Core model: AMD E2-9000e RADEON R2 4 COMPUTE CORES 2C+2G bits: 64 
           type: MCP arch: Excavator L2 cache: 1024 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 5988 
           Speed: 1514 MHz min/max: 1100/1500 MHz Core speeds (MHz): 1: 1198 2: 1176 
Graphics:  Device-1: AMD vendor: Hewlett-Packard driver: N/A bus ID: 00:01.0 
           Display: x11 server: X.Org 1.19.2 driver: vesa resolution: 1368x768~N/A 
           OpenGL: renderer: llvmpipe (LLVM 7.0 128 bits) v: 3.3 Mesa 18.2.6 direct render: Yes 
Audio:     Device-1: AMD vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:01.1 
           Device-2: AMD vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:09.2 
           Sound Server: ALSA v: k4.19.0-5-amd64 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
           vendor: Hewlett-Packard driver: r8169 v: kernel port: e000 bus ID: 02:00.0 
           IF: eth0 state: down mac: <filter> 
           Device-2: Realtek vendor: Hewlett-Packard driver: N/A port: d000 bus ID: 03:00.0 
Drives:    Local Storage: total: 935.26 GiB used: 4.61 GiB (0.5%) 
           ID-1: /dev/sda vendor: Western Digital model: WD10JPVX-60JC3T1 size: 931.51 GiB 
           ID-2: /dev/sdb type: USB vendor: Generic model: Flash Disk size: 3.75 GiB 
Partition: ID-1: / size: 913.89 GiB used: 4.60 GiB (0.5%) fs: ext4 dev: /dev/sda1 
           ID-2: swap-1 size: 2.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 54.6 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     Active apt repos in: /etc/apt/sources.list.d/antix.list 
           1: deb http://iso.mxrepo.com/antix/stretch stretch main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://ftp.au.debian.org/debian/ stretch-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://ftp.au.debian.org/debian/ stretch main contrib non-free
           2: deb http://security.debian.org/ stretch/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mx.debian.nz/mx/repo/ stretch main non-free
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 165 Uptime: 3m Memory: 7.32 GiB used: 447.5 MiB (6.0%) Init: SysVinit 
           runlevel: 5 Compilers: gcc: 6.3.0 Shell: bash v: 4.4.12 inxi: 3.0.33 

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