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System Keep Freezing (Solved)

Help for Current Versions of MX
Mustafiz sajib
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System Keep Freezing (Solved)

#1

Post by Mustafiz sajib » Tue Aug 20, 2019 10:00 am

My Mx Linux keep freezing whenever I do more work in my system. For example when I open 10 or more tabs in my Browser , the system just stops working. keyBoard and Mouse stop working. Kill runaway programs shortcut don't work usually. My system info is here

Code: Select all

System:    Host: Mustafiz Kernel: 4.19.0-1-amd64 x86_64 bits: 64 compiler: gcc v: 6.3.0 
           Desktop: Xfce 4.12.3 Distro: MX-18.3_x64 Continuum Apr 7  2019 
           base: Debian GNU/Linux 9 (stretch) 
Machine:   Type: Portable System: Dell product: Inspiron N4010 v: A13 serial: <filter> 
           Mobo: Dell model: N/A v: A13 serial: <filter> BIOS: Dell v: A13 date: 03/31/2011 
Battery:   ID-1: BAT0 charge: 2.6 Wh condition: 2.6/4.4 Wh (60%) model: SIMPLO Dell status: Full 
CPU:       Topology: Dual Core model: Intel Core i5 M 480 bits: 64 type: MT MCP arch: Nehalem 
           rev: 5 L2 cache: 3072 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21279 
           Speed: 1574 MHz min/max: 1199/2667 MHz Core speeds (MHz): 1: 1411 2: 1287 3: 1375 
           4: 1410 
Graphics:  Device-1: Intel Core Processor Integrated Graphics vendor: Dell driver: i915 
           v: kernel bus ID: 00:02.0 
           Display: x11 server: X.Org 1.19.2 driver: intel resolution: 1366x768~60Hz 
           OpenGL: renderer: Mesa DRI Intel Ironlake Mobile v: 2.1 Mesa 18.2.6 
           direct render: Yes 
Audio:     Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Dell 
           driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
           Sound Server: ALSA v: k4.19.0-1-amd64 
Network:   Device-1: Intel Centrino Wireless-N 1000 [Condor Peak] driver: iwlwifi v: kernel 
           port: 1860 bus ID: 03:00.0 
           IF: wlan0 state: up mac: <filter> 
           Device-2: Qualcomm Atheros AR8152 v1.1 Fast Ethernet vendor: Dell driver: atl1c 
           v: 1.0.1.1-NAPI port: 2000 bus ID: 04:00.0 
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter> 
           Device-3: Dell Wireless 365 Bluetooth type: USB driver: btusb bus ID: 1-1.1.3:8 
           IF-ID-1: ppp0 state: unknown speed: N/A duplex: N/A mac: N/A 
Drives:    Local Storage: total: 465.76 GiB used: 339.77 GiB (73.0%) 
           ID-1: /dev/sda vendor: HGST (Hitachi) model: HTS545050A7E680 size: 465.76 GiB 
Partition: ID-1: / size: 98.58 GiB used: 67.11 GiB (68.1%) fs: ext4 dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 48.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 0 
Repos:     Active apt repos in: /etc/apt/sources.list.d/antix.list 
           1: deb http://la.mxrepo.com/antix/stretch stretch main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://ftp.us.debian.org/debian/ stretch-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://ftp.us.debian.org/debian/ stretch main contrib non-free
           2: deb http://security.debian.org/ stretch/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ stretch main non-free
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 237 Uptime: 20m Memory: 3.66 GiB used: 1.36 GiB (37.1%) Init: SysVinit 
           runlevel: 5 Compilers: gcc: 6.3.0 Shell: bash v: 4.4.12 inxi: 3.0.33 
Last edited by Mustafiz sajib on Thu Aug 22, 2019 12:24 pm, edited 1 time in total.

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Huckleberry
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Re: System Keep Freezing

#2

Post by Huckleberry » Tue Aug 20, 2019 10:57 am

Hi Mustafiz, thank you for posting the QSI first :)

Although your memory looks enough in size, you can try these;

Decrease the amount of swappiness (Default is set to 60 so it begins swapping at 40% full, yours look 37% full the moment you took the info... Meanwhile, you won't see any lines to change there but you'll create it as below):

Right-click and "Edit as Root" the file: /etc/sysctl.conf

And add this line to somewhere empty (to the bottom or so...)

Code: Select all

vm.swappiness=10
Save & Close ... Reboot
_______________________________________________________________________________________

P.S. You can even make something very small like =5 , mine is 0 :)
_______________________________________________________________________________________

Or try other kernels from MX Package Installer.. (4.9.189 in the stable repo may be for example...) (If you don't know how to, I'll tell but first try the swappiness)
When asking for help, please first : Menu => MX Tools => Quick System Info
Even no need to select & copy. The output will get in the clipboard automatically, just paste.


MX 18.3 - 32bit 5.2.8-antix.1-686-smp-pae

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j2mcgreg
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Re: System Keep Freezing

#3

Post by j2mcgreg » Tue Aug 20, 2019 11:46 am

Based on this from your system info:
Processes: 237 Uptime: 20m Memory: 3.66 GiB used: 1.36 GiB (37.1%) Init: SysVinit
runlevel: 5 Compilers: gcc: 6.3.0 Shell: bash v: 4.4.12 inxi: 3.0.33
I think that your best chance at improved performance would be to add more ram to your system. This page from the Dell forums shows the maximum ram capacity for your laptop and the possible combinations:

https://www.dell.com/community/Laptops- ... -p/5027114
HP ProBook 450 G5; CPU Intel i5; 500GB HDD; Intel UHD 620 Graphics; 8 GB Ram

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Huckleberry
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Re: System Keep Freezing

#4

Post by Huckleberry » Tue Aug 20, 2019 12:33 pm

Also you can use the command

Code: Select all

sudo dmidecode
will give a long output -almost everything related to that machine- , towards the end "memory array" .. for the maximum available mem upgrade... Or shortly

Code: Select all

sudo dmidecode -t memory
and

Code: Select all

inxi -m
When asking for help, please first : Menu => MX Tools => Quick System Info
Even no need to select & copy. The output will get in the clipboard automatically, just paste.


MX 18.3 - 32bit 5.2.8-antix.1-686-smp-pae

Mustafiz sajib
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Joined: Tue Feb 05, 2019 4:31 pm

Re: System Keep Freezing

#5

Post by Mustafiz sajib » Wed Aug 21, 2019 1:15 am

Code: Select all

sudo dmidecode -t memory
# dmidecode 3.0
Getting SMBIOS data from sysfs.
SMBIOS 2.6 present.

Handle 0x0016, DMI type 16, 15 bytes
Physical Memory Array
	Location: System Board Or Motherboard
	Use: System Memory
	Error Correction Type: None
	Maximum Capacity: 8 GB
	Error Information Handle: Not Provided
	Number Of Devices: 2

Handle 0x0017, DMI type 17, 28 bytes
Memory Device
	Array Handle: 0x0016
	Error Information Handle: No Error
	Total Width: 64 bits
	Data Width: 64 bits
	Size: 2048 MB
	Form Factor: SODIMM
	Set: 1
	Locator: DIMM_A
	Bank Locator: Not Specified
	Type: DDR3
	Type Detail: Synchronous
	Speed: 1333 MHz
	Manufacturer: 80CE            
	Serial Number: 772DC823        
	Asset Tag: 1041
	Part Number: M471B5773CHS-CH9  
	Rank: Unknown

Handle 0x0018, DMI type 17, 28 bytes
Memory Device
	Array Handle: 0x0016
	Error Information Handle: No Error
	Total Width: 64 bits
	Data Width: 64 bits
	Size: 2048 MB
	Form Factor: SODIMM
	Set: 1
	Locator: DIMM_B
	Bank Locator: Not Specified
	Type: DDR3
	Type Detail: Synchronous
	Speed: 1067 MHz
	Manufacturer: 017A            
	Serial Number: 02011024        
	Asset Tag: 1103
	Part Number: 78.A2GC3.9K1      
	Rank: Unknown
It's seems I have different speed for my 2 RAM's. Is it a problem? And I looked up the page mentioned above.

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JayM
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Joined: Tue Jan 08, 2019 4:47 am

Re: System Keep Freezing

#6

Post by JayM » Wed Aug 21, 2019 1:59 am

Between system freezes and inability to access the test and backports repos, it sounds like you have a faulty installation. Right-click on the MX iso file you downloaded and select "Compute sha/md5sum" and compare those values with the ones on the download page on the MX website. If they don't match exactly, your ISO file got corrupted when you downloaded it and you need to start over.
Please read How To Ask For Help and How to Break Your System.
MX User Manual: hold down ALT and press F1. Further information may be found in the MX Wiki.

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Huckleberry
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Re: System Keep Freezing

#7

Post by Huckleberry » Wed Aug 21, 2019 7:39 am

Hi Mustafiz,

Their manufacturers look different also (man. no and part no are different)(but no problem).

Since they're both the same type (DDR3) and there appears no error, only, the modules will run at the speed of the slowest one (namely, both will run at 1067 although one is capable of 1333). (Assuming they have the same latency, timings, and recommended voltage).

Just wanted to say: (In case you need to re-install after checking the iso sums) As you might already know, if you simply copy-paste your Home directory to somewhere else (to a usb or so) then you can put it back after re-installation and most customizations etc. will be back, simply..

P.S. Can you please give feedback if the swappiness trick worked .. Or how it is going on... ?
Last edited by Huckleberry on Wed Aug 21, 2019 8:18 am, edited 1 time in total.
When asking for help, please first : Menu => MX Tools => Quick System Info
Even no need to select & copy. The output will get in the clipboard automatically, just paste.


MX 18.3 - 32bit 5.2.8-antix.1-686-smp-pae

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m_pav
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Joined: Sun Aug 06, 2006 3:02 pm

Re: System Keep Freezing

#8

Post by m_pav » Wed Aug 21, 2019 8:05 am

When was the last time you had your laptops cooling system cleaned? Your fan exhaust may be blocked causing the CPU to overheat and reach thermal shut-down. If never, can I suggest you respond and when I get time, I'll show how it's possible to do it yourself on most laptop types without opening the case or removing a single screw. I won't be available for the next 20 hours or so though.

You can run a memory test from the Live-ISO, I suggest doing that. Also, I've seen too many Hitachi laptop drives fail so I don't trust them. Did you get a warning when installing MX about your hard disks SMART status?
Mike P

Regd Linux User #472293
(Mine)Lenovo T560, i7-6600U, 16GB, 2.0TB SSHD, MX17 64-bit
(Wifes) Asus M4A88TD-M, AMD Phenom II x4 955 CPU, nVidia GF610, 6Gb, 500GB+320GB, MX17 + KDE
(Kids) Intel NUC, J1900, 4GB, 64GB SSD, MX17

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Huckleberry
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Re: System Keep Freezing

#9

Post by Huckleberry » Wed Aug 21, 2019 8:24 am

m_pav wrote:
Wed Aug 21, 2019 8:05 am
... laptops cooling system cleaned?... without opening the case or removing a single screw.
I do it with the vacuum cleaner, putting it on the grill :D
When asking for help, please first : Menu => MX Tools => Quick System Info
Even no need to select & copy. The output will get in the clipboard automatically, just paste.


MX 18.3 - 32bit 5.2.8-antix.1-686-smp-pae

Mustafiz sajib
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Re: System Keep Freezing

#10

Post by Mustafiz sajib » Thu Aug 22, 2019 12:15 pm

Huckleberry wrote:
Wed Aug 21, 2019 7:39 am
Hi Mustafiz,

Their manufacturers look different also (man. no and part no are different)(but no problem).

Since they're both the same type (DDR3) and there appears no error, only, the modules will run at the speed of the slowest one (namely, both will run at 1067 although one is capable of 1333). (Assuming they have the same latency, timings, and recommended voltage).

Just wanted to say: (In case you need to re-install after checking the iso sums) As you might already know, if you simply copy-paste your Home directory to somewhere else (to a usb or so) then you can put it back after re-installation and most customizations etc. will be back, simply..

P.S. Can you please give feedback if the swappiness trick worked .. Or how it is going on... ?
Yes. I had to reinstall. It solved my problem. Thanks for your help. And about the Swap , I didn't have swap created when my system was freezing so I created Swap. I don't know if your trick worked or not. Because after trying your trick, I didn't run my laptop much. I just reinstalled the os.

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